Terms of Service

Last updated: July 26, 2026

These Terms of Service (“Terms”) govern your access to and use of the A&J Cars websites, mobile sites, and other online services that link to these Terms (collectively, the “Site”) operated by A&J Cars ("we," "us," or "our").

By accessing or using the Site, creating an account, or purchasing products from us, you agree to be bound by these Terms. If you do not agree, you may not use the Site.

1. Eligibility

1.1 Minimum Age

You must be at least 13 years old to use the Site. If you are between 13 and the age of majority in your jurisdiction, you may only use the Site with the permission and supervision of a parent or legal guardian, who agrees to be bound by these Terms on your behalf.

1.2 Accounts

When you create an account, you must provide accurate, current information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

1.3 Territory

The Site is primarily directed to residents of the United States. If you access the Site from outside the United States, you are responsible for complying with all local laws that apply to you.

2. Purchases, Orders & Pricing

2.1 Product Availability

All products and services displayed on the Site are offered subject to availability. We may limit quantities, discontinue products, or change product descriptions at any time.

2.2 Pricing

Prices are displayed in U.S. dollars unless otherwise stated and are subject to change without notice. Taxes, shipping, and handling fees are additional and will be shown at checkout where applicable.

2.3 Order Acceptance

Your order is an offer to buy, which we may accept or reject at our discretion. We may cancel or refuse any order (or part of an order), including after you receive an order confirmation, for reasons such as suspected fraud, incorrect pricing, limitations on quantities, or product unavailability. If we cancel an order after your payment has been processed, we will refund the applicable amount.

2.4 Billing Information

You agree to provide current, complete, and accurate payment and contact information for all purchases and to promptly update such information so that we can complete your transactions and contact you as needed in connection with your orders.

2.5 Promotions and Discount Codes

Promotional offers, discount codes, or other offers (collectively, “Promotions”) may be subject to separate terms. Promotions may be modified or discontinued at any time, are typically limited to one per order, and are not transferable or redeemable for cash unless required by law.

3. Shipping, Risk of Loss & Returns

3.1 Shipping

We ship to locations listed on the Site. Shipping times and fees will be provided at checkout and are estimates only. Risk of loss and title for purchased items pass to you upon our delivery of the items to the carrier.

3.2 Returns & Exchanges

Our return rules, including return periods, eligibility, and instructions, are governed by our Return Policy, which is incorporated into these Terms.

3.3 Shipping Errors and Damages

If you believe a product was delivered damaged or in error, please contact us using the information in Section 19 within a reasonable time after delivery so we can review your claim.

4. Use of the Site

4.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use.

4.2 Prohibited Uses

You agree not to:

• Use the Site for any unlawful or fraudulent purpose.
• Violate any applicable law, rule, or regulation.
• Infringe or violate the intellectual property or privacy rights of A&J Cars or any third party.
• Interfere with or attempt to interfere with the proper functioning of the Site, including by introducing viruses, malware, or harmful code.
• Attempt to gain unauthorized access to any systems, accounts, data, or networks.
• Use any scraping, harvesting, or automated means (other than standard browser tools) to access, query, or collect data from the Site.

We may suspend or terminate your access to the Site if we believe you have violated any of these Terms (see Section 15).

5. User Content (Reviews, Media, Comments)

5.1 User Content

The Site may allow you to submit reviews, comments, photos, videos, or other materials (“User Content”). You retain any ownership rights you have in your User Content, but you grant A&J Cars a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, store, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content in any media for any lawful business purpose, including marketing and advertising.

5.2 Responsibility for User Content

You are solely responsible for your User Content and represent and warrant that:

• You have all rights necessary to grant the license in Section 5.1;
• Your User Content is accurate and not misleading; and
• Your User Content does not violate applicable law or the rights of any third party.

5.3 Moderation

We may (but have no obligation to) review, monitor, remove, or refuse to display any User Content at our sole discretion.

6. Intellectual Property

6.1 Ownership

The Site, including its text, graphics, logos, images, video, audio, and software, is owned by A&J Cars or its licensors and is protected by intellectual property and other laws. Except as expressly provided in these Terms, you may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written consent.

6.2 Trademarks

“A&J Cars” and all related names, logos, product names, designs, and slogans are trademarks or service marks of A&J Cars or our licensors. You may not use any of these marks without our prior written permission.

7. Third-Party Services

The Site may contain links to or integrate with third-party websites, services, or tools that are not owned or controlled by A&J Cars. We are not responsible for the content, policies, or practices of any third-party sites or services, and your use of them is at your own risk and subject to their terms and policies.

8. Privacy

Your submission of personal information through the Site is governed by our Privacy Policy. By using the Site, you consent to our collection, use, and sharing of your information as described in the Privacy Policy, which is incorporated into these Terms.

9. Email & SMS/MMS Marketing Communications

9.1 Email Marketing

If you provide your email address and opt in to receive marketing emails, you agree that we may send you emails about our store, new products, special offers, events, and other updates. You can opt out of marketing emails at any time by clicking the “unsubscribe” link in the email or by contacting us. Even if you opt out of marketing emails, we may still send you transactional or service-related emails (for example, order and shipping confirmations).

9.2 SMS/MMS Mobile Message Program

We may offer one or more SMS/MMS mobile message programs (each, a “Text Program”).

Opting in. By signing up for a Text Program — for example, by entering your phone number at checkout or in a form on the Site, texting a keyword to a designated number or short code, or otherwise verifying your intent to opt in — you consent to receive recurring automated marketing and informational text messages from or on behalf of A&J Cars at the mobile number you provide. These messages may include promotional offers, cart reminders, product launches, order updates, and other messages related to our products and services.

Consent not required for purchase. Your consent to receive text messages is not a condition of any purchase.

Message frequency and costs. Message frequency may vary. Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier for SMS/MMS messages.

Opting out. You can opt out of marketing text messages at any time by replying with a recognized opt-out keyword (for example, “STOP,” “END,” “CANCEL,” “UNSUBSCRIBE,” or “QUIT”) to any message you receive from us. After you send an opt-out keyword, you may receive a final confirmation message.

Help and support. For help related to a Text Program, reply “HELP” to any message from us or contact us using the information in Section 19.

10. Accuracy of Information

We try to make the Site accurate and current, but we do not guarantee that all information, including product descriptions, pricing, availability, and other content, is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information (including after you have submitted an order) without prior notice.

11. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE, OUR TEXT PROGRAMS, AND ALL PRODUCTS AND SERVICES PROVIDED THROUGH THEM ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

WITHOUT LIMITING THE FOREGOING, WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE OR ANY SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, A&J CARS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE, ANY TEXT PROGRAM, OR OUR PRODUCTS OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE, ANY TEXT PROGRAM, OR OUR PRODUCTS OR SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS OF LIABILITY FOR CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to indemnify, defend, and hold harmless A&J Cars and its officers, directors, employees, affiliates, agents, service providers, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with: (a) your use of the Site, any Text Program, or our products; (b) your User Content; or (c) your violation of these Terms or any applicable law or the rights of any third party.

14. State-Specific Notices

Depending on where you live, you may have additional rights under applicable state law. Without limiting any rights you may have:

• California residents may have certain rights under the California Consumer Privacy Act (CCPA) and other California laws. Our Privacy Policy describes how we handle personal information and provides information about rights that may be available to California residents.
• Florida residents: To the extent applicable, we endeavor to comply with the Florida Telemarketing Act and Florida Do Not Call Act for covered communications. If you are a Florida resident and believe you have received a communication in violation of Florida law, please contact us using the information in Section 19 so we can review your concern.

Nothing in this Section is intended to limit rights you may have under applicable law.

15. Termination

We may suspend or terminate your access to the Site or any Text Program at any time, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or unlawful activity, or for other reasons in our discretion. Upon termination, Sections that by their nature should survive (including, without limitation, ownership, disclaimers, limitations of liability, indemnity, dispute resolution, and governing law) will survive.

You may stop using the Site and terminate your account at any time. You may also opt out of Text Programs as described in Section 9.2.

16. Arbitration Agreement

16.1 Applicability of Arbitration Agreement

Subject to the terms of this Arbitration Agreement, you and A&J Cars agree that any disagreement, controversy, or claim arising out of or relating in any way to your access to or use of the Site, mobile sites, SMS/MMS programs, any products or services sold or distributed through the Site, or the Terms and prior versions of the Terms (each, a “Dispute”) will be resolved by binding arbitration, rather than in court, except that:

• You and A&J Cars may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and
• You or A&J Cars may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).

16.2 Informal Dispute Resolution

If a Dispute arises between you and A&J Cars, we are committed to working with you to reach a prompt, low‑cost and mutually beneficial resolution. You and A&J Cars agree to participate in good faith informal efforts to resolve Disputes before starting an arbitration or initiating an action in small claims court (“Informal Dispute Resolution”).

To initiate Informal Dispute Resolution, a party must give notice in writing to the other party (“Notice”). Such Notice to A&J Cars should be sent by email to jasonchakchay@gmail.com or regular mail to our offices. The Notice must include: (1) your name, telephone number, mailing address, and e‑mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‑mail address of your counsel, if any; and (3) a description of the Dispute, including the specific relief sought.

The Informal Dispute Resolution process lasts 45 days and is a mandatory precondition to commencing arbitration.

16.3 Waiver of Jury Trial

YOU AND A&J CARS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and A&J Cars are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled “Applicability of Arbitration Agreement” above.

16.4 Waiver of Class and Other Non-Individualized Relief

EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE.

16.5 Rules and Forum

The arbitration will be administered by the National Arbitration & Mediation (“NAM”) in accordance with the NAM Comprehensive Dispute Resolution Rules and Procedure in effect at the time of arbitration, as modified by this Arbitration Agreement.

Unless you and A&J Cars otherwise agree, the arbitration, including any in-person arbitration hearing, will be conducted in the county where you reside.

16.6 30-Day Right to Opt Out

You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: A&J Cars, [INSERT YOUR BUSINESS ADDRESS], within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement.

16.7 Invalidity

Except as provided in the subsection entitled “Waiver of Class or Other Non-Individualized Relief,” if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of the Arbitration Agreement shall continue in full force and effect.

17. Governing Law

Subject to Section 16 and any rights you may have under applicable law, these Terms and any Disputes between you and A&J Cars will be governed by the laws of the State of [INSERT YOUR STATE], without regard to its conflict-of-laws principles.

18. Changes to These Terms

We may update or modify the Site or these Terms from time to time. When we make changes to these Terms, we will update the “Last updated” date at the top of this page and may provide additional notice where required by law. Your continued use of the Site after the updated Terms are posted means you accept the changes. If you do not agree to the updated Terms, you must stop using the Site.

19. Contact Us

If you have questions about these Terms, the Site, or any of our policies, or if you need help with an order or a Text Program, you can contact us at:

A&J Cars
📧 jasonchakchay@gmail.com
📞 [INSERT YOUR PHONE NUMBER]
📍 [INSERT YOUR BUSINESS ADDRESS]